Guiding Service for Shore Excursions-it
Atlas Express is actively involved in the regional qualification process for the recruitment of new tour guides In cooperation with the, we Portoroz Tourist Board present a specific presentation every year. It is specifically dedicated to the management of day tours for various cruise lines. We cover guiding standards, the safety management system and customer service. The lecture is entitled: “One-day excursion management system for cruise ship passengers”.
Every year we also organize an internal workshop, which is attended by new team members and tour leaders who have been part of the team for several years. The workshop consists of four parts:
Creating an operational plan that stars days before the ship calls into the port, our tours can rely on the professionalism of the versatile guides, who can guide in different language and are knowledagble in micro-sites of the tour and are rarely surprised by anything.