Privacy Policy

Statement on personal data protection of the tour operator and travel agency Atlas Express, d.o.o., Portorož

TheAtlasExpresstouroperatorandtravelagencypaysalotofattentiontoonlineactivities. OurdataprotectionpolicyisthereforeinlinewiththeapplicableprovisionsinthefieldofpersonaldataprotectionandotherlegalprovisionsoftheRepublicofSlovenia, aswellaswithRegulation(EU) 2016/679 oftheEuropeanParliamentandoftheCouncil, hereinafterGDPR.
 
AtATLASEXPRESS, d.o.o., Portorož, weareawareoftheimportanceofpersonaldataprotection, mainlybecauseweusethemtoprovidemorerelevantservicesandinformationtoourcustomers. Anypersonalinformation(suchasinformationabouttheuseofawebsitethatweassociatewithanindividual) tellsusalittlemoreaboutwhatourusersareinterestedinandallowsusnottoburdenthemwithcontentthatweanticipatetheydon’twant. Ontheotherhand, anypersonaldataalsomeansrisk- weareallwellawareofcaseswherecompanieshavehandledpersonaldatainappropriately, passeditontoothercompanies, accidentallydisclosedorlostit, andsoon.
 
TheGDPRregulation, adoptedbytheEuropeanUnion, dictateshighstandardsthatsetouthowyourdataiscollected, stored, allowsyoutoviewandrequestdeletion, andmuchmore. Inaccordancewiththelawandourawarenessoftheimportanceofthisarea, wehavepreparedexplanationsonthesecurityofyourdataandtherightsyouhaveasadataowner. Therefore, pleasereadthisexplanationcarefullybeforegivingyourconsenttothecollectionorprocessingofyourpersonaldata.
 
Whatispersonalinformation
 
Personaldataareanydatarelatingtoaspecificnaturalperson, ieanindividual, accordingtotheforminwhichtheyareexpressed. Thisisinformationthatcanbeusedtoidentifyyou.
For example, we list several types of personal data: name, e-mail address, EMŠO, tax number, health insurance number, telephone number, vehicle registration number, personal transaction account number, etc.
Specific types of personal data are data about an individual that reveal his or her racial or ethnic origin, political beliefs, religious or philosophical beliefs or trade union membership, and the processing of genetic or biometric data for the purpose of uniquely identifying, health or regarding an individual’s sexual orientation, sexual life, data on convictions, etc.
The controller of personal data is the company ATLAS EXPRESS, d.o.o., Portorož – Obala 55, 6320 Portorož, tax no. SI33819629 (hereinafter: ATLAS EXPRESS, d.o.o., Portorož).
 
Where we store your personal information and for how long
 
Personal data obtained from you on the basis of your explicit consent is stored in an electronic or physical personal data file (depending on the form of personal data obtained). The collections are adequately technically secured and only authorized employees of ATLAS EXPRESS, d.o.o., Portorož have access to them.
The personal data you provide to us digitally is stored on the servers of the companies whose tools we use. For example, an email communication tool provider stores address information. The company ATLAS EXPRESS, d.o.o., Portorož cooperates exclusively with the leading providers of such tools and before each cooperation we agree or. ensure that tool providers do not have any right of access to the data. We also check to see if they have properly regulated data protection mechanisms and assurances that they will never use any of our customers ’data themselves.
 
We keep the collected personal data until the moment when you inform us that you no longer agree to the storage and processing of personal data or. at most as long as is necessary to achieve the purpose for which they are processed or to satisfy legal requirements.
 
Collection, processing and use of personal data
 
We collect, manage and process your personal data only for the purposes specified by law or on the basis of your explicit consent.
 
For example, the personal information we need for statutory (or contractual) purposes is:
 
• Information on the purchase and payment of the reservation (holidays, trips, excursions, airline tickets, cruises)
• Information on booking a hotel or private accommodation, charter a boat – until the deadline for appeal or complaint
• Data on participation in the prize game – until the end of the prize game
 
For example, the personal information we need for other purposes that require the consent of the individual is:
 
• The IP address of the approval of the use of cookies on the website
• Name, surname, e-mail address when subscribing to e-mail news
• Analysis of the use of the website to display customized web content
 
The information collected with consent is primarily intended to communicate with you and improve services. With them we try to ensure that e.g. that we do not invite world travelers to caravans on the home coast. We also try to find out which parts of our offer are not visited because they may not be visible enough on the website.
We undertake not to lend or sell your personal data to a third party without prior notice and without your express written consent.
 
What types of personal data we process
 
The company collects and processes personal data that we need for the provision of services or are determined by law or. concluded contract or those for which you have given your express consent.
 
Such personal data are, for example:
• name and surname
• title
• phone number
• e-mail address
• age group
• birth data
• analysis of the use of the website
• analysis of the response to e-mails
 
Withdrawal of consent for the processing of personal data
 
You have the right to revoke the given consent for the processing of personal data at any time. You can revoke the right for an individual purpose or for all purposes of processing personal data with which you have agreed.
 
You can revoke the given consent:
• at the end of every email you receive from us,
• in the user profile, if you are logged in to the website,
• you can also write to us or contact our branch.
 
Send a written statement for the revocation of consent for the processing of personal data to the address: ATLAS EXPRESS, d.o.o., Portorož, Obala 55, 6320 Portorož or to the e-mail address: info@atlasexpress.eu.
 
In the event of revocation of consent to the collection or processing of personal data, all collected personal data to which the request for erasure will relate will be deleted or excluded from automatic processing.
 
Revocation of consent to the processing of personal data does not affect the lawfulness of the processing of personal data concerning you until your revocation and the use of this personal data for statutory purposes.
 
Your rights in the field of personal data protection
 
Right to erasure / oblivion
At any time, you have the right to request that the controller correct or supplement inaccurate or incomplete personal data regarding you.
You may at any time request access to the data collected by the controller about you or the immediate deletion of your personal data.
In the event of correction, addition or deletion of personal data, we must notify you of the correction, addition or deletion without delay.
 
The right to limit the processing of personal data
At any time, you have the right to request that we restrict the processing of your personal data in the event of their inaccuracy, illegality, cessation of the purpose of processing or filing an objection.
 
The right to the portability of your data
At any time, you have the right to request that we provide you with the personal data we process in relation to you.
At any time, you have the right to request that the personal data we process in relation to you be passed on to another controller.
 
Right to contract
Any use of your personal information for informational or promotional purposes requires your explicit consent. In the event that you receive informative or commercial promotional content with your consent, you may at any time request in writing to stop using your data for this purpose.
 
The right to access personal information about you
Whenever you have the right to receive confirmation whether personal data are processed in relation to you and access to personal data concerning you and the following information: purpose of data processing, type of personal data concerning you, users of your personal data, envisaged retention period data source of personal data.
 
Threat to the protection of personal data
 
Unfortunately, there is no effort to protect data, despite complete security. There is always the possibility that a particularly biting intrusion into our IT systems or an unforeseen error could jeopardize the protection of your personal data.
In the event of a threat to the protection of your personal data and in the event that there is a likelihood that such a threat to the protection of personal data could pose a significant risk to your rights and freedoms, we will notify you immediately.
In the event of a threat to the protection of personal data, we will notify the competent authority without undue delay, but no later than 72 hours after learning of the threat to the protection of your personal data.
 
Right of appeal
 
In the event of a breach of personal data protection against the controller, you have the right to lodge a complaint with the competent supervisory authority at the address: Information Commissioner, Zaloška 59, 1000 Ljubljana or at: gp.ip@ip-rs.si.
 
Important information regarding the processing of your personal data
 
We undertake to process all collected data only within the listed management purposes or. processing of personal data and in accordance with the Personal Data Protection Act and other relevant sectoral legislation as well as in accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (GDPR).
Page Manager
ATLAS EXPRESS, d.o.o., PORTOROŽ; Obala 55, 6320 Portoroz
VAT ID: SI33819629. Registration number: 5707293.
 
Updated In Portorož, on January 3, 2021